Source: Dumb Little Man
As automation and artificial intelligence sweep through business, predictions for this amazing tech keep changing. Thanks to serious advances in this technology, some managers are looking at a high risk of losing their jobs to automation. But before you imagine your boss as a robot in a suit and tie, understanding the limitations of AI can help you prepare for our eventual future.
AI at Work: What AI Can Do Versus What AI Can’t Do
No matter how high tech automation may be, it can’t do the whole job on its own. Just last year in 2018, Amazon was forced to scrap a state-of-the-art hiring algorithm.
The reason?
Blatant sexism and discrimination in the resumes it favored. Developed in an effort to avoid the intentional and unintentional bias of hiring managers, the system itself began picking up on those bad habits through the data it was fed.
In the already male-dominated industry, the decade’s worth of resumes it reviewed to learn how to identify good candidates for successful hires were, not surprisingly, mostly male applicants.
The results lead to the opposite effect of intentions as the computer began filtering out female applicants and listings of women colleges.
Sure, screening algorithms like this work on the surface level — this means analyzing data, sorting through piles of resumes, and picking out the “best fit” for a position. But, the hiring part is a whole other ball game. More than half of small businesses use tech to help with the hiring process. They rely on it to pick up the slack so human managers can focus on the important parts.
However, machines can’t get a personal feel for an applicant. They can’t predict how well they will fit in with the culture of the workplace. Simply, they can’t make those intuitive decisions. Those are best left to talented hiring experts.
So don’t worry, your next interview is unlikely to…
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