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Daily News Roundup: Know When to Fold ‘Em

Author: Cameron Summerson / Source: How-To Geek

The first reviews of the Samsung Galaxy Fold—the company’s $2000 folding phone—landed a few days ago. Yesterday, some of those same review units were already broken. Four journalists all experienced display failure after two days of use. Oh man.

Dieter Bohn of The Verge,

getElementsByTagName(s)[0],p=/^http:/.test(d.location)?'http':'https';if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src=p+"://platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); of CNBC, of Bloomberg, and tech YouTuber (MKBHD) all experienced catastrophic display failure on their Fold review units. The interesting part is that the issue seems to manifest for different reasons—and it’s still not clear what’s happening on a couple of these units.

The Galaxy Fold ships with something that looks like a screen protector in place, but it’s not actually a screen protector—it’s a special protective layer that covers the folding OLED panel. While there’s

that ships on the device not to remove this protective layer, this is an easy oversight. We’ve all peeled the plastic cling off a new phone before. No one reads it anything that’s written on it.

But as it turns out, the screen protector-like film isn’t meant to be removed. But two of the reviewers—Gurman and MKBHD—pulled the protective film from their devices (because, again, it appeared to be removable). MKBD didn’t even get the film completely off before his unit started to experience display issues.

Bohn and Kovach, however, did not remove this protective layer and both of their devices still suffered very similar display issues. Regardless of the cause, this is not a good look for Samsung—that said, it’s still a bit early to scream “the sky is falling.”

But this is still a $2000 phone that was completely sold out the day it went on sale. It’s set to ship to customers next week. In a statement, Samsung said it would “thoroughly inspect” the faulty review units, as well as make sure customers know not to remove the protective film. I bet they already know now.

I just hope this was an isolated…

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