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Does Taking Time For Compassion Make Doctors Better At Their Jobs?

Author: L. Carol Ritchie / Source: NPR.org

Studies show that when doctors practice compassion, patients fare better, and doctors experience less burnout.

For most of his career, Dr. Stephen Trzeciak was not a big believer in the “touchy-feely” side of medicine. As a specialist in intensive care and chief of medicine at Cooper University Health Care in Camden, N.

J., Trzeciak felt most at home in the hard sciences.

Then his new boss, Dr. Anthony Mazzarelli, came to him with a problem: Recent studies had shown an epidemic of burnout among health care providers. As co-president of Cooper, Mazzarelli was in charge of a major medical system and needed to find ways to improve patient care.

He had a mission for Trzeciak — he wanted him to find answers to this question: Can treating patients with medicine and compassion make a measurable difference on the wellbeing of both patients and doctors?

Trzeciak wasn’t convinced. Sure, compassion is good, Trzeciak thought, but he expected to review the existing science and report back the bad news that caring has no quantitative rationale. But Mazzarelli was his colleague and chief, so he dove in.

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After considering more than 1,000 scientific abstracts and 250 research papers, Trzeciak and Mazzarelli were surprised to find that the answer was, resoundingly, yes. When health care providers take the time to make human connections that help end suffering, patient outcomes improve and medical costs decrease. Among other benefits, compassion reduces pain, improves healing, lowers blood pressure and helps alleviate depression and anxiety.

In their new book, Compassionomics: The Revolutionary Scientific Evidence that Caring Makes a Difference, Trzeciak and Mazzarelli lay out research showing the benefits of compassion, and how it can be learned. One study they cite shows that when patients received a message of empathy, kindness and support that lasted just 40 seconds their anxiety was measurably reduced.

But compassion doesn’t just benefit its recipients, Trzeciak and Mazzarelli learned. Researchers at the Wharton School…

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