Uber has discriminated against New York City riders with disabilities by providing scant access to cars that can accommodate their wheelchairs, a new class-action lawsuit against the ride-hailing company says.
While Uber offers wheelchair-accessible cars through its UberWAV service, the lawsuit says that these special cars, which typically have lifts and ramps for mobility devices, account for fewer than 100 of the 58,000 for-hire cars dispatched by Uber in the five boroughs.
Moreover, this already limited pool of cars can be used for other riders, and may be unavailable when needed by those with disabilities, the lawsuit said.The result, according to the lawsuit, is that “even when an UberWAV vehicle is technically available, because so few exist, there are typically frequent and lengthy delays.” It added, “As such, people who use wheelchairs and use UberWAV must contend with missed appointments, being late for events and other stress and inconvenience.”
The 31-page lawsuit was filed Tuesday morning in State Supreme Court…
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