Passengers on Southwest Airlines thought they were flying on a Boeing 737 Max after confusion about their onboard safety cards

Author: Sinéad Baker / Source: INSIDER

• Southwest Airlines passengers have expressed concerns that the safety card on their planes suggested that they were on a Boeing 737 Max, which was grounded after the fatal Ethiopian Airlines crash last month.
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• The airline said that the plane was still grounded and that the safety card is used for more than one plane model, adding that passenger safety procedures on the 737 Max and the more widely operated 737-800 are identical.
• Passengers on at least one other airline have expressed similar confusion.
• Boeing 737 Max jets remain grounded around the world as Boeing works on a software update for the aircraft.

Southwest Airlines passengers have expressed concerns on social media after confusion over onboard safety cards led them to think they were flying on a Boeing 737 Max, the plane that regulators around the world grounded after it was involved in two crashes in five months that killed nearly 350 people.

Some have

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after

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that the

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on their planes said it was for a 737 Max aircraft. One questioned on Sunday whether the airline had actually grounded the plane and described seeing the 737 Max 8 listed on the card as “nerve wracking.”

But Southwest said that all its 737 Max jets were grounded following instructions from the Federal Aviation Administration and that it uses the same safety card for multiple plane models, all of which are listed on it.

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