Author: Ewan Spence / Source: Forbes
Following months of negative press, horror stories over repair costs, and upsetting the core fan base of the MacBook platform, Apple has confirmed that there is a flaw in the new butterfly keyboards of the MacBook an MacBook Pro machines.
Introduced in 2015, the butterfly keyboard promised a narrower profile and the ability to design thinner laptop computers around the new input mechanism.
Unfortunately for Apple the keyboards showed a far higher failure rate than previous designs, and most consumers reported that Apple was charging upwards of $700 for a repair if the unit was out of warranty and not covered by AppleCare.Apple will now offer a free repair to users of certain machines affected by this fault. Users who have had previous repairs can discuss the issue of a refund with Apple. A plain-looking support page updated late on Friday confirms the details:
Apple has determined…
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