Author: Chris Hoffman / Source: howtogeek.com
Some app and game stores offer refunds for digital purchases, and some don’t. For example, you can get refunds for Android and iPhone apps, or PC games you purchase from Steam or elsewhere.
Apple’s App Store and Mac App Store
Apple lets you request refunds for apps you purchase, whether you purchased them from the iPhone or iPad App Store, or the Mac App Store.
This same method also lets you request refunds for digital media like videos and music you purchase from iTunes.This isn’t a no-questions-asked refund policy. You’ll have to “report a problem” with your purchase using iTunes or Apple’s website and wait for a response from customer service. However, if you purchase an app or game that doesn’t work well, this should save you. Just tell Apple that the app didn’t work properly or otherwise didn’t meet your expectations and they should refund your purchase. We’ve successfully gotten refunds from Apple using this method in the past.
Google Play
Google has a more generous refund policy than Apple does. Within the first two hours after purchasing an app, you can request a refund for any reason and automatically get one. So, if an app doesn’t work well or a game doesn’t meet your expectations, you can return it without dealing with customer service. Just open your order history in the Google Play app and use the “Refund” option for a recent purchase.
If more than two hours have passed, you can submit a refund request and Google’s customer service representatives will consider your request. However, it won’t be guaranteed.
Steam
Steam has an excellent refund policy. As long as you purchased a game within the past two weeks and have played it for less than two hours, you can request a refund and automatically receive one.
So, if you aren’t enjoying a game you purchased or it doesn’t run properly on your PC, you can get your money back.Valve reserves the right to refuse you refunds if you abuse this feature, but we’ve made extensive use of Steam refunds over the years and haven’t received any warnings. As long as you actually purchase some games and keep them without refunding them, you’re probably fine. However, if you’re constantly refunding games and never keeping them, Valve might consider that abuse.
Origin
Origin has a “Great Game Guarantee” that applies to many—but not all—games sold on Origin. All of EA’s own games are included, and so are some third-party games….
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