Author: Ryan Morris / Source: Good News Network
The Lesson: When you’re working in the service industry, it’s easy to assume that the gratuity you receive is a direct result of your performance – but what observation shows is that people will tip what they tip, and they will behave how they normally behave.
Ultimately, this means that we can’t always expect to be able to evoke change in others – whether it’s in a restaurant or the rest of the world. We must accept that sometimes we have little control over the people who we encounter.Notable Excerpt: “…although I feel like the center of the action, often I’m not. People aren’t adjusting everything they do based on me….
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